Fulfillment Policy

Overview:

Quentin (Q) Williams offers transformative coaching services tailored for men and current and retired athletes through the Man Up Formula and the World Class Method. As a men's coach and a leading authority on male athlete mental wellness, Q is dedicated to providing clarity, brotherhood, and accountability to guide men on their way to more confidence & healthy masculinity.

Purchase Currency:

All transactions are processed in US Dollars (USD).

Customer Service Contact Information:

Email: info@q-williams.com

Phone: 412-780-0041

Fulfillment Policies: 

Order Processing Time:

  • We strive to initiate our coaching services promptly. Upon receiving your request for 1:1 Coaching, Group Courses, or Speaking engagements, we aim to process and confirm your order within 2 business days.

Clarity for Athlete Mental Wellness:

  • Q, as the creator of the World Class Method, is a recognized authority on male athlete mental wellness. Our coaching services are designed to bring clarity to current and retired athletes facing the challenges of transitioning into life beyond sports. 

Clarity for Men’s Mental Wellness:

  • Q, as the creator of the Man Up Formula, is a recognized authority on men’s emotional intelligence. Our coaching services are designed to bring confidence & healthy masculinity to men around the world. 

Customs, Duties, and Taxes:

  • Customers are responsible for any customs, duties, or taxes imposed during or after service.

Refund Policy:

  • Refunds are not available, unless otherwise noted within your business agreement with Q Williams (World Class LLC).

Legal or Expert Restrictions:

1. Consultative Content Disclaimer:

At World Class LLC, our online coaching, consulting, and leadership training services aim to offer educational and informational content. Clients are strongly advised to seek personalized advice from qualified professionals regarding their specific situations. Our services do not replace professional guidance.

2. Compliance with Applicable Laws and Regulations:

Clients are responsible for ensuring compliance with relevant laws, regulations, and requirements in their industries, locations, or unique circumstances. World Class LLC does not guarantee legal compliance in all jurisdictions and contexts.

3. Tailored Expertise and Individual Results:

While our offerings encompass general principles and best practices, individual outcomes may vary. Clients are encouraged to engage directly with our experts for personalized guidance.

4. Limited Liability and Reliance on Information:

World Class LLC aims to provide accurate and updated information. However, we do not warrant the completeness, reliability, or accuracy of our content. Therefore, we are not liable for any direct or indirect damages resulting from reliance on our services or products.

5. Confidentiality and Public Forums:

We prioritize maintaining confidentiality in our interactions. Clients should be aware that information shared within group settings or public forums may not guarantee absolute confidentiality. We urge discretion regarding sensitive or proprietary details shared in such settings.

6. Intellectual Property Rights and Usage:

All materials, content, and resources provided by World Class LLC are protected by intellectual property rights. Clients are prohibited from reproducing, distributing, or commercially using these materials without explicit permission.

7. Policy Amendments and Updates:

World Class LLC reserves the right to modify, update, or amend our fulfillment policies, terms of service, or disclaimers without prior notice. Clients are encouraged to periodically review these policies for any changes.

8. Acknowledgment of Risks:

By engaging in World Class LLC services or purchasing products, clients acknowledge and accept any associated risks. We do not guarantee specific outcomes or results from our offerings.

Website Privacy Policy:

  • Our website's privacy policy can be found here. 

Business Address:

3420 Granada Ave. 

San Diego, CA 92104

Security of Website and Payment Information:

  • Our website employs industry-standard security measures to protect customer information and payment data.

Accepted Credit Cards:

Mastercard, Visa, Discover, American Express, 

We accept payments through Stripe & Paypal.